Of course! Our reps service all the major cities regularly each year. Please send us an email and we will add you to our wait list. When the next trip availability comes up, we will send you a message to make a booking!
Yes you can! Through our digital measurement platform, we have manufactured many SurgiTel loupes without issues. So you can rest assured the fit of your loupes will be optimum. If any problems occur, we will help to assess what the issue is and fix it at no cost. Please Click Here to get started!
We recommend storing your loupes/headlights in a cool, dry place out of harm's way, ideally in the SurgiTel aluminium carry case. The carry case also allows for your loupes to be stored without changing any settings including the declination angle. Perfect to allow you to pick it up, put it on, ready to go!
As the magnification of loupes increase, the ocular barrels also increase in size, length, and weight. Hence, with higher magnifications, there is a greater chance for the ocular barrel to debond from the frame lenses, or cause cracks to occurs.
The process of changing the prescription lenses in FLM loupes is much simpler. It can be done at most local optometrists, or you can send it to us in QLD to replace. However, with TTL loupes, it would require sending the loupes back to SurgiTel in USA, and require completely replacing both the frame lenses
You can use the Allen keys provided along with your loupes to tighten the hinges. Please see below video: https://www.youtube.com/watch?v=yDaUWsRIxUE
Please see below video on how to attach the retainer strap. If you need assistance with ordering a new strap, please contact us at SurgiTel@dentalise.com.au or visit our online shop. https://www.youtube.com/watch?v=EXmvlljUb5I
FLM/Flip-Up or TTL? Through The Lens is the lighter option, however it restricts the extra declination angle that Flip Ups will be able to offer. Flip Ups is the more ergonomic option for clinicians experiencing shoulder and neck pain. So depending on your needs, we can help you decide on which is best.
Please only use approved cleaners (e.g. Clorox Disinfecting Wipes) or a cloth dampened with mild soap solution to clean your loupes. Clorox Disinfecting Wipes can be ordered through our online store.