Dentalise is a company set up by dentists, who just like many others experienced significant neck/back pain early in their careers. They wanted to find ergonomic and innovative solutions to help clinicians take care of their own well-being, as they looked after their patients. We are based in Brisbane, Australia!
Once the loupes order is submitted, it take roughly 6-8 weeks for them to arrive in Australia. Each pair of SurgiTel loupes is custom manufactured to the individual clinician’s specification. Headlights and other parts can be shipped out to you usually within 2-3 business days if there is stock. Otherwise it normally takes 4-5 weeks
Just send us an email at SurgiTel@dentalise.com.au We always try to respond promptly, usually within 24hours! Photos to help describe the problem you are experiencing are also very helpful.
Basic warranty information are as below. Ocular gluing – 4 years Ocular material – 5 years Frame lenses – 2 years All frames – 2 years All frame lenses – 2 years Headlights and chargers – 2 years Battery cells - 1 year All accessories – (working distance caps, curing filters, light adapters, etc.) –